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What are the system requirements for Digi English Live Instruction and BlueJeans?

What are the system requirements for Digi English Live Instr

For the best experience, we recommend using the following operating systems and web browsers:

Operating Systems
  • Windows 7+
  • Linux x86_64
  • Mac Intel 10.10+
Browsers
  • Chrome 66.0.3359.139 and up
  • Safari 10.0, 11.0+ and 534.34
  • Firefox 59.0 and up
  • Internet Explorer 9.0 and up
  • Edge 14.14393 and up
  • Mobile Devices
  • Android 6.0+
  • iOS 10.0+
Bandwidth
  • Minimum requirements
    • -- Download: 512 kbps
    • -- Upload: 100 kbps
  • Recommended (required if live instruction is included)
    • -- Download: 1024kbs
    • -- Upload: 100 kbps
Tutoring sessions are offered via Bluejeans, a video-chat platform that requires a plugin that can be downloaded for free at http://bluejeans.com/downloads. Its system requirements can be found here.

Tutoring sessions can be delivered with speeds as slow as 1 mbps.
In order to use the tutoring sessions, users will need headphones or speakers, a microphone and a webcam.

As of October 2018, BlueJeans is making an update that will affect accessibility if routers or firewalls block certain ports. This will require that BlueJeans users open the appropriate firewall ports in their networks for an additional IP address range (104.238.240.0/21). It is important that firewall ports are opened against all IP ranges shown below to avoid potential connection issues with video, audio and content sharing.
  • 199.48.152.0/22
  • 31.171.208.0/21
  • 103.20.59.0/24
  • 103.255.54.0/24
  • 8.10.12.0/24
  • 165.254.117.0/24
  • 13.210.3.128/26
  • 34.245.240.192/26 
  • 13.251.83.128/26 
  • 104.238.240.0/21
For any further information, please contact BlueJeans Support directly.

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